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Do I need an account to place an order?
You can create an account at checkout or complete the order as a guest user. If you create an account, you will be able to see your order history and manage...
Thu, 17 Oct, 2024 at 11:02 AM
Which payments methods are accepted?
We have the following payment options available: Apple Pay, Google Pay, Shopify Pay, Visa, Mastercard, American Express, Discover, Union Pay, Maestro. Other...
Thu, 17 Oct, 2024 at 11:03 AM
How can I check my delivery status?
After placing an order, you will receive an email notification about your order status including an order tracking number. DPD is our postal carrier.  
Thu, 17 Oct, 2024 at 11:03 AM
Can I change my delivery address?
You can update your delivery address in My Account section before placing an order.   Delivery address updates after 2pm are subject to current deliv...
Thu, 17 Oct, 2024 at 11:08 AM
Can I change my delivery date?
We have a ‘Next Working Day Delivery’ system.   Orders placed and accepted by us before 2pm on weekdays will be dispatched the same day and delivered the...
Thu, 17 Oct, 2024 at 11:05 AM
Can I have my order delivered anywhere in UK?
We currently ship to Mainland England, Wales and Scotland. If you would like your order delivered outside these areas, then please contact customersupportuk...
Thu, 17 Oct, 2024 at 11:05 AM
Where can I access my order history?
Your order history will be available in My Account section.
Thu, 17 Oct, 2024 at 11:06 AM
How can I cancel an order?
Please contact us or email us at customersupportuk@whiteclaw.com if you want to cancel your order.
Thu, 17 Oct, 2024 at 11:07 AM
How to request a return/refund?
Please contact us or email us at customersupportuk@whiteclaw.com if you want to request an order return or an order refund.
Thu, 17 Oct, 2024 at 11:09 AM